Santa Barbara Company Reviews

It does look good, I’ll give it that, but for the price, I was expecting a lot more. It just doesn’t feel like you’re getting enough for what you pay.

I liked checking it out, but uh, the pricing wasn’t really clear to me until late in the process. I would’ve preferred to see the costs upfront instead of finding out near the end.

I ordered this thinking it would make a nice, premium-looking gift, but when it arrived it felt basic. The items themselves were okay, but nothing about it really stood out for the price. Even the packaging was kind of underwhelming, so I’d feel a little awkward sending it as a high-end gift. If this is the quality going forward, I’ll probably look elsewhere next time.

I ordered from Santa Barbara Company, what I remember most is that uneasy feeling of checking the tracking over and over and seeing nothing change. I had a tracking number, but it didn’t update for days, so I was just sitting there wondering where my package even was.

I eventually emailed to ask what was going on, hoping for some kind of clear answer, but the reply didn’t really help. It was basically just “keep waiting,” which felt frustrating after I’d already paid and was trying to plan around the delivery.

The whole experience was more stressful than it needed to be. It wasn’t some huge disaster, but I still remember how annoying it felt not knowing what was happening, and because of that I probably wouldn’t order from them again.

The gift just looked kind of thrown together. The wrapping was cheap-looking, and I don’t know, it just didn’t really feel like much care went into it. The item itself might’ve been fine, but the presentation threw me off

I reached out to customer service and just never got a reply. I kept checking back, thinking maybe it got missed or they were just busy, but nope, nothing ever came through.

I stopped in while wandering around Santa Barbara and the shop had a nice feel to it, with a few cute things that would make good gifts. I liked some of the displays and there were definitely a couple items that caught my eye. After looking around for a bit, though, I realized there just weren’t as many locally made Santa Barbara items as I was hoping for. It’s a pleasant place to browse, but the local selection felt a little limited for what I was looking for

I ordered thinking it would show up in a reasonable amount of time, but the shipping was painfully slow. It just kept dragging on, and I barely got any clear updates, which made it even more frustrating.
The stuff on the site looked fine, but the wait ruined the whole thing for me. Whoever runs this really needs to get the shipping and communication sorted out. I wouldn’t order again if I needed something anytime soon.

I ordered from santabarbaracompany.com and was let down once I actually tasted it. I wanted to like it because it looked nice and felt like it should be something special, but the flavors came across flat and kind of stale, like it had been sitting around for a while.

For the price, I expected something that would feel a little more exciting or at least really fresh. It might make a decent-looking gift, but if I’m being honest, eating it just wasn’t enjoyable for me. I wouldn’t order it again

I reached out to support earlier this week about my issue, and each time they basically told me to wait a little longer. I checked back the next day, then again a couple days later, but nothing actually got resolved. Frustrating experience overall

I really wanted to like this because the idea of local artisan items is great, but the selection felt random. A few things seemed genuinely unique, while others reminded me of something you’d grab from a basic gift shop. The timing didn’t help either, I went in hoping to find a thoughtful gift, and it just felt like the good stuff either wasn’t there yet or had already been picked over. For the prices, I expected the curation to feel a lot more intentional

I wasn’t expecting anything fancy, but after using it for a short time, it just felt cheap. The bigger issue was that it broke way sooner than I thought it would, which made it hard to feel like it was worth the money.

My order showed up late, and I barely got any updates along the way. I had to keep chasing them just to find out what was going on, and even then it still missed the date I needed it for. whoever runs this needs to get it together.

I was a little nervous about this order since there were a few fragile items in the box, but everything showed up in good shape. The packaging was actually better than I expected, which was a nice surprise. It did take a bit longer to arrive than I would’ve liked, but at least when it finally got here, nothing was broken. Overall, happy with it.

I tried to place my order, but checkout kept failing. The error messages were so vague that it felt like the site just wasn’t going to let me finish, so I gave up.

I ordered this as a gift and the message they included was just wrong, like not what I put in. Kind of a messy mistake and embarrassing since the person getting it had no idea what was going on

I placed an order and ended up getting completely different items than what I asked for. I tried reaching out to support, but it felt like I was stuck in a loop, getting passed around or receiving the same generic responses without anyone actually fixing the issue. Frustrating experience overall.

The items themselves were actually nice, but the packaging was disappointing. The box showed up kind of crushed, and one corner was ripped open like nobody ever bothers to pack gift orders carefully anymore. Nothing was completely broken, thankfully, but since it was meant to be a gift, I was expecting it to look a lot better. it was a letdown.

I was kind of hoping I’d be able to make the gift feel a little more personal, but the customization options seemed limited. There wasn’t much I could really change beyond the basics, so it felt a bit more set in stone than I expected. For the price, I guess I was expecting a few more choices. It still turned out nice, but to me it felt more like an upgraded gift basket than something truly custom.

I ordered this expecting it to arrive in time for Christmas, but it didn’t show up until after the holiday. I get that shipping can be hectic, but it’s only fair to be upfront about delivery times, especially when people are buying gifts.